PRIVACY STATEMENT
Introduction
Jack Doran Motors is committed to protecting your privacy and personal data
in accordance with the General Data Protection Regulation 2018 legislation at
all times.
This privacy statement describes what personal data we will collect and how
we will use the data that we collect from you when you engage with any of
our dealerships, websites either online or offline communication.
We will always offer you a clear and easy way to remove yourself from our
database should you decide that you no longer wish to receive our marketing
offers.
We may make changes to our Privacy Statement; these changes will be
made to our Privacy statement and uploaded onto our website.
Collecting personal data
We may collect and store personal data that we have collected from you
either on paper, electronically or both.
We collect personal data from:
·The information that you provide to us when using our website (including your
title, name, telephone numbers, address, email address, date of birth and
any educational details and employment details, date and time that you used
our website, IP Address, GPS location when shared, website used to enquire
and click path, etc.)
·The information relating to any purchases you make of our goods or services,
including any other transaction details made either in our Dealership
premises, over the telephone or via any of our electronic means (including
your title, name, telephone numbers, postal address, email address, date of
birth, marital status, number of dependants, nationality, maiden name, place
of birth, residential status, time at address, gender, employment details
including occupation, job title, salary details, industry types, start/end dates,
payment details etc., including bank numbers and sort codes, these payment
details will only be kept for the transaction consented to and then would be
erased/destroyed)
·Vehicle information you provide to us including registration, mileage, service
dates, existing finance.
·All our premises are monitored by CCTV recordings.
Processing personal data
Jack Doran Motors will process your data based on the lawful grounds listed
below:
·You have given us your clear consent to process your personal data for a
specific purpose or
·It is a legal obligation to process your data for you to comply with the law e.g.
to let you know when your NCT is due; or
·It is a vital interest where processing is necessary to perform a task to protects
someone’s life, e.g. contacting you about additional work found on an
electronic vehicle health check; or
·It is a legitimate interest where the processing is necessary for your legitimate
interests or the legitimate interests of a third party e.g. contacting you about
a final PCP Payment reminder.
·It is part of contractual processing e.g. sharing data with a delivery company to
ensure delivery of a vehicle.
The personal data we receive will be used for the purposes it was provided,
which may include:
·To meet the terms of your vehicle order and provision of after sales services;
·To fulfil our contractual responsibilities to you to complete the transaction that
you have entered into;
·Enabling your use of the services available on our website e.g. online service
bookings;
·To remind you of relevant vehicle information e.g. service/NCT reminders;
·To inform you of any product recalls that are relevant to you;
·To send you any updates about Jack Doran Motors via post and email. You can
inform us at any time if you no longer require communication.
·To send you relevant and targeted marketing to share with you and new and
exclusive offers.
·To obtain customer service feedback about the services that we have provided
to you.
Disclosing personal data.
We do work closely with our manufacturer partners and third-party suppliers
who fulfil business activities for us. We may disclose your personal data to
third party suppliers or subcontractors where it would be reasonable to do
so. (If consent is necessary to facilitate this sharing, we will ensure it is
obtained prior to processing).
We may be legally obliged to disclose your personal information, to the
extent that we are required to do so by law, in connection with any ongoing
or prospective legal proceedings, In order to establish, exercise or defend our
legal rights (including providing information to others for the purposes of
fraud prevention and reducing credit risk).
See detailed list below:
·This involves the sharing of data to vehicle manufacturers, Kia & Citroen.
·We will share data to other Government bodies or agencies where we are
required to do so by law including the Revenue Commissioners, CVRT and
NCT offices.
·We may share data with providers of automotive and CRM solutions e.g.,
Avonbrook, Autoview and service plan providers e.g. Kia Connection.
·We may share data with Breakdown and recovery companies e.g. Kenneth
O’Byrne Recovery, J&S Auto Recovery, Insurance Companies and Motor
Assessors and authorised Bodyshop’s e.g. Smiths Of Drogheda Crash
Repairs, Tony O’Brien Crash Repairs, Derek Flood Car Repairs, Joe Furness
Crash Repairs, and car rental companies e.g. Hertz, Avis, Europcar, Budget
and Enterprise, Taxi companies.
·If you purchase your car through finance, we will share your data with finance
and leasing companies, Bank of Ireland, Lombard, First Citizen, First Auto,
Bluestone, Close Brothers Motor Finance, etc.
·We may share data with marketing third parties e.g. Mail Chimp, Facebook,
Twitter, Instagram, Google, Dealer Marketing, Phoenix.
We may share your data with companies above however please note:
·We do not sell any personal data to any third parties.
·All our premises are monitored by CCTV cameras for security purposes in our
legitimate interest, our security systems are maintained by Prout Security
Services.
Security of personal data and retention
·We will take all reasonable technical and organizational precautions to prevent
the loss, misuse or alteration of your personal information.
·We will store all the personal data you provide on our secure servers and on
our dealer management systems managed by Avonbrook.
·We regularly review our personal data retention policy and will not keep your
personal data for any longer than is necessary.
Your rights:
·You may instruct us to provide you with any personal information we hold
about you, via a Subject Access Request, upon receipt of such a request we
will, after confirming your identity, provide all relevant data we may hold to
you in the most practical format unless otherwise stipulated and reasonably
possible, within 30 days. We may withhold personal information that you
request to the extent permitted by law;
·If you instruct us to no longer process your personal data, we will do so within
30 days.
·If you instruct us to destroy any/all of your personal data we may hold, we will
do so within 30 days.
·If you instruct us to cease all processing for marketing purposes, we will do so
within 30 days.
COOKIES
There are cookie settings on our website. To optimise your experience, you
can set your browser to refuse all or some browser cookies, or to alert you
when websites set or access cookies. If you disable or refuse cookies, please
note that some parts of this website may become inaccessible or not function
properly.
How do we use cookies?
A number of our pages use cookies to remember:
Your display preferences, such as contrast colour settings or font size
Help us to know how you use our sites, and make the content shown more
relevant to your interests and needs. None of the cookies used on our
websites collect information that personally identifies you.
You can control and/or delete cookies as you wish – for details,
see aboutcookies.org. You can delete all cookies that are already on your
computer and you can set most browsers to prevent them from being placed.
If you do this, however, you may have to manually adjust some preferences
every time you visit a site and some services and functionalities may not
work.
HOW TO CONTACT US
It is important to us that personal data we hold about you is accurate.
Please keep us informed of any changes to your personal data.
To exercise your rights (As detailed above) or if you have any specific data
questions please contact our Data Protection Officer on the details below:
By email – info@jackdoranmotors.ie
By Post: Jack Doran Motors, Unit 4-5 Donore Industrial Estate, Drogheda A92
AH05
By telephone: 041 9845677